:root{--biz-bg:#f5f7fb;--biz-surface:#fff;--biz-text:#192338;--biz-muted:#647189;--biz-line:#dfe5ef;--biz-primary:#3064d5;--biz-soft:#eef3ff;--biz-success:#187748;--biz-error:#b32b39;--biz-shadow:0 4px 24px #243d6710}:root[data-theme=dark]{--biz-bg:#101622;--biz-surface:#192231;--biz-text:#e5ecf8;--biz-muted:#a3b2c7;--biz-line:#354358;--biz-primary:#87acff;--biz-soft:#223655;--biz-success:#6adcaa;--biz-error:#ffadb5;--biz-shadow:0 4px 24px #0002}.biz{color:var(--biz-text);gap:20px;min-width:0;font-size:14px;line-height:1.6;display:grid}.biz *{box-sizing:border-box}.biz h2,.biz h3,.biz p{margin:0}.biz h2{font-size:19px;font-weight:650}.biz h3{font-size:16px}.biz small{color:var(--biz-muted);font-size:12px;display:block}.biz button,.biz input,.biz select,.biz textarea,.theme-picker select{font:inherit;border:1px solid var(--biz-line);background:var(--biz-surface);color:var(--biz-text);border-radius:8px;max-width:100%;min-height:40px;padding:9px 12px;line-height:1.4}.biz button{cursor:pointer;transition:background .15s}.biz button:hover:not(:disabled){background:var(--biz-soft);border-color:var(--biz-primary)}.biz button:disabled{opacity:.55;cursor:not-allowed}.biz :focus-visible,.theme-picker :focus-visible{outline:3px solid var(--biz-primary);outline-offset:3px}.biz .biz-primary{color:#fff;background:#3064d5;border-color:#3064d5}.biz .biz-primary:hover:not(:disabled){color:#fff;background:#244fac}.biz a{color:var(--biz-primary);overflow-wrap:anywhere}.biz-card{background:var(--biz-surface);border:1px solid var(--biz-line);min-width:0;box-shadow:var(--biz-shadow);border-radius:12px;padding:24px}.biz-card>h2,.biz-card>.biz-muted{margin-bottom:16px}.biz-muted,.biz time{color:var(--biz-muted);font-size:13px}.biz time{white-space:nowrap}.biz-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.biz-toolbar:last-child{margin-bottom:0}.biz-filters,.biz-tabs{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.biz-filters input{width:220px}.biz .selected{background:var(--biz-soft);border-color:var(--biz-primary);color:var(--biz-primary)}.biz-form{gap:16px;display:grid}.biz-form label{gap:7px;font-weight:500;display:grid}.biz-form input,.biz-form textarea,.biz-form select{width:100%;min-width:0}.biz-form textarea{resize:vertical}.biz-form>button{justify-self:start;min-width:120px}.biz-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.biz .biz-check{align-items:center;gap:8px;display:flex}.biz-check input{accent-color:#3064d5;width:16px;height:16px;min-height:16px}.biz-error,.biz-success{overflow-wrap:anywhere;border:1px solid;border-radius:8px;padding:12px 16px}.biz-error{color:var(--biz-error);background:var(--biz-surface)}.biz-success{color:var(--biz-success);background:var(--biz-surface)}.biz-error button{margin-left:12px}.biz-empty{text-align:center;color:var(--biz-muted);padding:36px 16px!important}.biz-empty h3{margin-bottom:8px}.biz-pagination{color:var(--biz-muted);flex-wrap:wrap;justify-content:center;align-items:center;gap:12px;margin-top:20px;font-size:12px;display:flex}.biz-pagination button{min-height:36px;padding:7px 12px}.biz-table-wrap{overscroll-behavior-x:contain;overflow:auto}.biz table{border-collapse:collapse;width:100%;font-size:13px}.biz th{text-align:left;color:var(--biz-muted);background:var(--biz-bg);font-weight:500}.biz td,.biz th{border-bottom:1px solid var(--biz-line);white-space:nowrap;padding:13px 16px}.biz td:first-child{white-space:normal;overflow-wrap:anywhere;min-width:130px}.biz td small{margin-top:4px}.biz .biz-agent{white-space:normal;overflow-wrap:anywhere;min-width:160px;max-width:320px}.biz-stat-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.biz-stat-grid .biz-card{gap:8px;display:grid}.biz-stat-grid strong{letter-spacing:-.5px;font-variant-numeric:tabular-nums;font-size:30px;font-weight:650}.biz-copy{gap:12px;margin:16px 0;display:flex}.biz-copy input{flex:1;min-width:0}.biz-guide-layout{grid-template-columns:220px minmax(0,1fr);align-items:start;gap:20px;display:grid}.biz-guide-nav{gap:6px;padding:12px;display:grid}.biz-guide-nav button{text-align:left;white-space:normal;border-color:#0000}.biz-guide-content{min-height:360px}.biz-markdown{overflow-wrap:anywhere;line-height:1.85}.biz-markdown h1{margin:0 0 24px;font-size:26px}.biz-markdown h2{border-bottom:1px solid var(--biz-line);margin:28px 0 12px;padding-bottom:8px;font-size:20px}.biz-markdown h3{margin:22px 0 10px}.biz-markdown p,.biz-markdown ul,.biz-markdown ol{margin:12px 0}.biz-markdown li{margin:6px 0}.biz-markdown blockquote,.biz-message blockquote{border-left:3px solid var(--biz-primary);background:var(--biz-soft);margin:16px 0;padding:12px 18px}.biz-markdown pre{background:var(--biz-bg);border-radius:8px;padding:16px;overflow:auto}.biz-markdown code,.biz-markdown-editor{font-family:Consolas,monospace;font-size:13px}.biz-markdown img{max-width:100%;height:auto}.biz-markdown table{display:block;overflow:auto}.biz-ticket-layout{grid-template-columns:minmax(240px,1fr) minmax(0,1.5fr);align-items:start;gap:20px;display:grid}.biz-ticket-layout>.biz-card:only-child{grid-column:1/-1}.biz-ticket-layout>.biz-card:first-child{padding:12px}.biz .biz-ticket-row{text-align:left;border:0;border-bottom:1px solid var(--biz-line);border-radius:6px;justify-content:space-between;gap:12px;width:100%;padding:16px;display:flex}.biz-ticket-row>span:first-child{overflow-wrap:anywhere;min-width:0}.biz-ticket-row small{margin-top:6px}.biz-ticket-row>span:last-child{text-align:right;flex-shrink:0}.biz-badge{background:var(--biz-soft);color:var(--biz-primary);white-space:nowrap;border-radius:20px;padding:4px 8px;font-size:11px;font-weight:500}.biz-unread{background:var(--biz-primary);border-radius:50%;width:7px;height:7px;margin-left:8px;display:inline-block}.biz-replies{gap:14px;margin:20px 0;display:grid}.biz-reply{background:var(--biz-bg);border:1px solid var(--biz-line);border-radius:10px;padding:16px}.biz-reply.staff{background:var(--biz-soft)}.biz-reply.internal{border-style:dashed}.biz-reply .biz-toolbar{margin-bottom:8px;font-size:12px}.biz-reply p,.biz-message>p,.biz-message blockquote p{white-space:pre-wrap;overflow-wrap:anywhere}.biz-reply a{margin-top:8px;display:block}.biz-file-list{flex-wrap:wrap;gap:8px;display:flex}.biz-file-list>span{border:1px solid var(--biz-line);overflow-wrap:anywhere;border-radius:6px;padding:2px 8px}.biz-file-list button{background:0 0;border:0;min-height:32px;padding:2px 6px}.biz-thread details{margin-top:20px}.biz-events{color:var(--biz-muted);padding-left:18px;font-size:12px}.biz-events pre{white-space:pre-wrap;overflow-wrap:anywhere}.biz-message{border-top:1px solid var(--biz-line);padding:20px 0}.biz-message:first-of-type{border-top:0}.theme-picker{display:inline-flex}.theme-picker select{max-width:120px;padding:8px;font-size:12px}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}@media (width<=1100px){.biz-ticket-layout{grid-template-columns:1fr}.biz-guide-layout{grid-template-columns:180px minmax(0,1fr)}}@media (width<=700px){.biz-form-grid,.biz-stat-grid,.biz-guide-layout{grid-template-columns:1fr}.biz-card{padding:18px}.biz-guide-nav{flex-wrap:wrap;display:flex;overflow:auto}.biz-guide-nav button{flex:1;min-width:130px}.biz-copy{flex-direction:column}.biz input,.biz textarea,.biz select{font-size:16px}.biz button{min-height:44px}.biz-stat-grid strong{font-size:26px}.biz-toolbar{align-items:flex-start}.biz-filters{width:100%}.biz-filters input{flex:1;min-width:140px}.biz-table-wrap{padding-left:0;padding-right:0}.biz-reply .biz-toolbar{gap:4px}.biz-reply time{font-size:11px}.theme-picker select{max-width:105px;font-size:12px}.biz-ticket-layout{gap:16px}}